The Business of Blame

The Impact of Avoiding Responsibility. Yesterday, I received an interesting bill - an invoice from my dermatologist for services rendered FOUR years ago. Yes, that’s right FOUR YEARS AGO. Moreover, half of the bill was for services I never received. After I got over the supreme annoyance (to put it mildly), I called the doctor’s … Continue reading The Business of Blame

The Making of Leaders

 How Failure Teaches Leaders What Can’t Be Taught. On Saturday, I had the honor of speaking at the Marin Teen Girl Conference. Presented by the Marin Women's Commission, it’s a conference for teens designed by teens to “a safe forum for Marin’s teenage girls to explore their place in the world, gain skills to create … Continue reading The Making of Leaders

Does One Bad Apple Spoil the Team?

The Impact of Bad Behavior on a  Team. The old adage goes “one bad apple spoils the barrel.” In our line of work, we see the best and worst of business and human behavior.  Recently, I was working with a company that reminded me of the old bad apple adage and got me wondering – … Continue reading Does One Bad Apple Spoil the Team?

Is ‘Plan’ a Four Letter Word in Your Business?

Easy Tips for Planning. You are asked to chop down a tree.  You have six hours to complete the task.  What do you do first? If you said, ‘I’d pick up the axe and start chopping.’ You aren’t alone.  Many people look at the task at hand and jump right in.  And, they’ll get the … Continue reading Is ‘Plan’ a Four Letter Word in Your Business?

The Secret Weapon of Business

Building a Strong Culture. Do you ever wonder how some businesses are amazing places to work with growing profits and incredible people while other business environments are rivaled by Dante’s ninth circle of hell?  How does this happen?  Is it happenstance or intentional? Having worked with heaps of businesses in both camps, here are my … Continue reading The Secret Weapon of Business