Are You a Management Ostrich?

The Impact of Avoidance on a Company. Denial.  And no, I’m not talking about the river in Egypt. The word denial tends to bring to mind personal issues.  Yet, denial is alive and well in the workplace.  Chances are denial brought its good friend avoidance and they could be camping out in offices and cubicles … Continue reading Are You a Management Ostrich?

Who is Your Client?

Three Tips to Define Your Target Market. A few weeks ago, I met with a prospect, who wanted consulting to increase sales.  “Bill” ran a boutique service business, which had grown from one (him) to a staff of 35.  His company had solid infrastructure and delivered a quality service to clients.  As we started to … Continue reading Who is Your Client?

Managing Overwhelm at Work

Overwhelm.  Margarita Tartakovsky describes it as “the feeling as if a 20 foot wave is crashing into you.  Repeatedly.”  As business leaders, most of us have been overwhelmed one time or another - feeling as if there is too much to do and not enough hours in the day to get it all accomplished. Recently, … Continue reading Managing Overwhelm at Work

The Business of Blame

The Impact of Avoiding Responsibility. Yesterday, I received an interesting bill - an invoice from my dermatologist for services rendered FOUR years ago. Yes, that’s right FOUR YEARS AGO. Moreover, half of the bill was for services I never received. After I got over the supreme annoyance (to put it mildly), I called the doctor’s … Continue reading The Business of Blame

The Making of Leaders

 How Failure Teaches Leaders What Can’t Be Taught. On Saturday, I had the honor of speaking at the Marin Teen Girl Conference. Presented by the Marin Women's Commission, it’s a conference for teens designed by teens to “a safe forum for Marin’s teenage girls to explore their place in the world, gain skills to create … Continue reading The Making of Leaders